Three things are certain in life: death, taxes, and RPA bots that keep working because they are designed, built, or maintained by a top RPA Managed Services provider.
RPA managed services give you the benefits of business automation without the cost of hiring, training, or guessing your way through complex technology.
Our RPA developers have helped 600+ clients, including Ray Ban, Dell, and Teleperformance, to automate manual work, eliminate manual errors, and save costs through our various RPA solutions.
In this article, we will discuss everything you should know to get started with RPA managed services and see similar outcomes in your business.
We can’t talk about RPA-managed services without first explaining what RPA is.
RPA, which stands for Robotic Process Automation, is a technology that uses software bots to handle repetitive, rule-based tasks that people normally do on a computer.
These bots click, type, move data, process transactions, and generate reports the same way a human would, but faster and without mistakes. This frees your team to focus on higher-value work that actually requires their judgment.
RPA is about copying human actions, not human thinking. That is what separates it from its close cousin – AI.
RPA managed services involve outsourcing parts or all of your RPA planning, development, and maintenance to a trained third-party team of experts. Instead of trying to hire in-house employees, train staff, or maintain bots on your own, an RPA managed services providers take full ownership of the work. They help you with everything RPA, from choosing the right processes to automate, designing and building the bots, setting up the infrastructure, fixing issues, all the way to keeping everything running every day.
A recent report from Grand View Research revealed that the global RPA market is expected to reach 30 billion dollars by 2030. That means more businesses, especially SMBs, want automation, but they do not want the cost, risk, or long timelines that come with building an in-house RPA team. This, right here, is exactly why RPA managed services are not only the biggest drivers of RPA market expansion globally today but also something you should consider if you’re looking for the most affordable and low-risk way to take your business to the next level with RPA.
Our most common RPA-managed services include data flow automation, system integration, reporting automation, and automatic document creation.
This is a non-exhaustive list of our RPA services. If you’re curious about more ways an RPA managed service provider could add value to your business, check out our RPA case studies.
Data flow automation involves moving data from one system to another in real time or on a schedule. This RPA service saves hours of manually copying, pasting, or downloading files every time that the data has to be transferred.
There are 2 main ways to automate data flow based on our experience in RPA consulting:
For of our clients needed a way to gather product pricing data from 3 million online pages and then identify the lowest one for their own customers. We built a Python scraper that pulled the data automatically, compared prices in real time, and removed the hours of manual checking that their team used to do.
System integration brings together all the tools in your workflow so that actions in one system trigger the next steps in another. This type of RPA managed services eliminates the need for manual data entry or updates across platforms.
For example, B2B companies would usually mark the new deal as “sold” in their CRM when they win new business. As soon as this happens, an RPA bot can create a set of tasks in its project management system and assign them to relevant team members.
System integration helps companies to speed up their processes, standardise them, and save time through automation.
Does your team spend countless hours refreshing Excel management reports? RPA managed services can help you automate this process entirely.
Reporting automation involves automatically extracting data from multiple sources, transforming it to a convenient format, and scheduling automatic data refresh. Automated analytics is usually set up in business intelligence tools like Power BI and Tableau.
For example, we helped DS Smith automate their marketing reports that pull data from 6 Facebook Ads, 7 Google Ads, 14 LinkedIn Ad accounts, and Dynamics CRM. We then built the automated Power BI report that handled the entire workflow hands-off, from pulling the data to refreshing the visuals, which saved them over 30 hours each month and eliminated manual errors.
RPA managed services help companies to automatically create Word or PowerPoint documents. Automatic document creation usually involves automatically extracting data from internal systems, transforming it, and inserting it into placeholders inside your documents.
For example, we worked with an engineering consultancy that visited customers to perform audits and record their findings in a tool called iAuditor. Once they collected data and uploaded images, they needed to create an audit report for their clients.
Our Power Automate consultants created an RPA bot that automatically extracts the data from iAuditor, inserts it into Word templates, and sends them to clients. As a result, our client’s organisation saved 80h+ per week, which is equivalent to 2 admin salaries.
RPA managed services automate the work that quietly eats up your team’s day so that they can focus on high-value tasks. For example, one of our clients reported saving 50+ hours per week as a result of reporting automation. Their team now uses that time for real analysis and better decision-making instead of drowning in data admin.
Automation removes the small mistakes that creep in when people manually enter or move data. Bots do the same thing every time, so your information is clean and consistent across systems.
For example, in one project, we helped the client to automatically extract the data from 40+ QuickBooks Online accounts. In their review, they reported that this automation eliminated manual entry errors and improved reporting accuracy across all their companies.
RPA managed services help organisations to reduce their costs and invest the savings elsewhere.
Over time, having RPA bots handle the routine tasks becomes far cheaper than hiring extra staff to do the same thing. The math is simple: if a task takes your team member 2 hours to complete and their hourly rate is $50 then it costs your team $100 every time.
Working with an RPA managed services provider means you can deploy automation projects in weeks, not months, with tested frameworks and expert knowledge.
RPA bots are able to perform a large number of tasks without a steep increase in costs. For example, there is no way that a single employee can produce 10,000 documents in a single day, but an RPA bot can.
With RPA managed services, you do not have to hire another team member for the same process. Instead, you let the same RPA bot perform a larger number of tasks.
An end-to-end RPA managed service engagement typically includes:
The first thing an RPA managed services provider helps with is identifying the processes that will save the most time and money. This should be a process that is not temporary, follows the same steps every time, and takes your team a significant amount of time.
Next, RPA developers start building the bots to automate the selected processes using various tools like Power Automate and Zapier. We use the agile framework and test iteratively to accommodate changes or new ideas that surface as the project progresses.
Once the bot is completed and has been tested rigorously, it is deployed to a scalable server and connected to the systems, i.e., your CRM, finance tools, email inboxes, or internal databases.
Some bots need to be developed on a PC or a virtual machine, while others run in the cloud. This mainly depends on the RPA tool that was chosen to build the automation.
As the bot starts to serve its purpose in your company, we monitor its performance through system logs and error notifications. This is an important step to ensure that the automation runs consistently in the long term.
Errors usually happen because of inconsistencies in the data formats or API updates. When they do, RPA developers need to provide quick reactive maintenance to keep the automation running.
The final essential part of RPA managed service is taking care of updates, tweaks, and adjustments that may be needed over time as your processes evolve and need change.
There is no one-size-fits-all approach to automation, so RPA managed service providers offer different models based on how hands-on or hands-off you want to be.
In this model, the RPA managed service provider does everything for you. They design, build, deploy, monitor, and maintain all your bots while you run your business.
Here, you and the provider share the work. You are involved in strategy or change control, while the provider does the technical tasks, your team doesn’t have the time or expertise for.
You choose what bits of automation you want to manage in-house and what you outsource to a provider. Many companies build simple automations themselves and outsource the complex or high-risk ones to the gurus.
After completing more than 1000+ automation projects, Vidi Corp has won dozens of awards for its automation services. We are a top 5 RPA consultancy in the world according to G2, and we have been named as the best data analytics and automation consultancy of 2025.
We also bring the capacity and depth that most companies need. With a team of 20+ RPA specialists across five countries, you get the reliability of a large consultancy, minus the slow timelines or inflated pricing.
We are also the top 4 RPA consultancy worldwide on Clutch, based on 50+ verified reviews from clients like Heineken, DS Smith, and Mercy Corps.
If you want an automation partner who brings world-class technical expertise, long-term support, and tangible outcomes all in one package, we would love to work with you.
Contact us to discuss your RPA needs!
It is when you outsource the planning, building, and day-to-day management of your automation bots to a specialised team.
You save time, cut costs, avoid manual errors, and get stable automations without hiring a full internal team.
A simple example is a bot that reads incoming invoices, extracts the details, sends them for approval, and updates your finance system automatically.
