| Field | Description |
| answered | Indicates if the call was answered |
| business_phone_number | The business phone number associated with the call |
| customer_city | City of the customer calling |
| customer_country | Country of the customer calling |
| customer_name | Name of the customer |
| customer_phone_number | Phone number of the customer |
| customer_state | State of the customer |
| direction | Call direction (inbound/outbound) |
| duration | Duration of the call in seconds |
| id | Unique identifier for the call |
| recording | Link to the call recording (if available) |
| recording_duration | Duration of the call recording |
| recording_player | URL of the call recording player |
| start_time | Timestamp when the call started |
| tracking_phone_number | The tracking number used for the call |
| voicemail | Indicates if the call went to voicemail |
| call_type | Type of call (e.g., missed, answered, voicemail) |
| company_id | ID of the company associated with the call |
| company_name | Name of the company associated with the call |
| company_time_zone | Time zone of the company |
| created_at | Timestamp when the call record was created |
| device_type | Device type used for the call (mobile, landline) |
| first_call | Indicates if this was the first call from the customer |
| formatted_call_type | Human-readable format of the call type |
| formatted_customer_location | Formatted location details of the customer |
| formatted_business_phone_number | Formatted business phone number |
| formatted_customer_name | Formatted customer name |
| prior_calls | Number of previous calls from this customer |
| formatted_customer_name_or_phone_number | Display-friendly customer identifier |
| formatted_customer_phone_number | Formatted version of the customer’s phone number |
| formatted_duration | Human-readable duration of the call |
| formatted_tracking_phone_number | Formatted version of the tracking phone number |
| formatted_tracking_source | Source of the tracking number |
| formatted_value | Value assigned to the call |
| good_lead_call_id | ID of the call marked as a good lead |
| good_lead_call_time | Timestamp when the call was marked as a good lead |
| lead_status | Status of the lead (hot, warm, cold) |
| note | Any notes associated with the call |
| source | Source of the call (Google Ads, Organic, etc.) |
| source_name | Human-readable source name |
| tags | Tags associated with the call |
| total_calls | Total number of calls from this customer |
| value | Value assigned to the call |
| waveforms | Audio waveform data for visualization |
| tracker_id | ID of the tracking number used |
| speaker_percent | Percentage of call time spoken by the agent |
| keywords | Keywords detected in the call |
| medium | Marketing medium that generated the call |
| campaign | Marketing campaign that led to the call |
| referring_url | URL that referred the customer to call |
| landing_page_url | Landing page the customer visited before calling |
| last_requested_url | Last webpage visited before making the call |
| referrer_domain | Referring domain of the call |
| utm_source | UTM source parameter from the tracking link |
| utm_medium | UTM medium parameter from the tracking link |
| utm_term | UTM term parameter from the tracking link |
| utm_content | UTM content parameter from the tracking link |
| utm_campaign | UTM campaign parameter from the tracking link |
| utma, utmb, utmc, utmv, utmz | Google Analytics tracking cookies |
| ga | Google Analytics tracking ID |
| gclid, fbclid, msclkid | Google, Facebook, and Microsoft click IDs |
| milestones | Key moments identified in the call |
| timeline_url | URL to view the call timeline |
| person_id | Unique identifier of the person calling |
| transcription | Transcription of the call (if available) |
| keywords_spotted | Keywords identified in the call transcript |
| call_highlights | Key moments or highlights from the call |
| call_summary | AI-generated summary of the call |
| sentiment | AI-determined sentiment of the call (positive, neutral, negative) |
| agent_email | Email of the agent who handled the call |
| keypad_entries | Keypad inputs made during the call |
| zip_code | ZIP code of the customer |
