Jira
Azure SQL Server
Tableau
Tableau Jira Connector by Vidi is the most convenient solution for integrating Jira data into your analytics workflow, solving multiple challenges.
Customize visualizations to track KPIs unique to your team or industry.
As data integration specialists, we’ve developed an enterprise-grade connector specifically to connect Jira to Tableau. We leverage Python scripts and optimization.
Tableau simply provides far more flexibility in analyzing project data than Jira dashboards can offer. Standard Jira reports barely scratch the surface of the deeper project insights companies really want. Tableau alleviates Jira’s constraints through limitless options for custom and ad-hoc views of project data tailored to any business need or scenario.
By syncing Jira as a live data source into Tableau, analytics on project metrics can be easily shared enterprise-wide without needing additional software licenses. Jira access often faces security hurdles in bigger companies. Tableau reports and dashboards provide a consumable, browser-based means to share interactive project analytics safely.
Jira provides insights solely centered around project management KPIs. Tableau enables a 360-degree view by blending granular project data from Jira with financial, sales, risk, resource allocation, and other datasets from across departments. This gives leaders a multidimensional and consolidated visibility they can’t get otherwise.
Larger enterprises often run multiple Jira environments to manage IT projects, product development, services delivery, etc. across business units and subsidiaries. While each Jira instance has data siloed, Tableau offers a way to connect and aggregate data from the cases into unified reports. This consolidates project analytics at the enterprise level.
With Vidi’s Tableau Jira Connector, you can turn raw call data into actionable insights for smarter decision-making.
Learn more about our connector below:
Challenge
Aligning Customer Feedback
Product teams struggle to connect Jira issue resolution (e.g., bug fixes, feature requests) to customer satisfaction metrics, leading to misaligned priorities.
Solution
Build a Customer Impact Dashboard in Tableau by Integrating Jira data (e.g., issue types, resolution times) with customer support tools (e.g., Zendesk, NPS surveys). Mapping high-priority Jira tickets to customer sentiment trends or recurring complaints. Highlighting “customer pain points” with unresolved issues causing churn risks.
Challenge
Measuring Agile Transformation Success
Organizations adopting Agile methodologies lack visibility into whether teams are truly improving (e.g., cycle times, predictability) beyond vanity metrics like sprint burndown.
Solution
Leverage Tableau to create an Agile Maturity Dashboard that pulls historical Jira data (story points, cycle times, blocker frequency) across sprints, and benchmark teams against Agile KPIs (e.g., flow efficiency, scope creep trends). Identifies adoption gaps (e.g., teams still relying on waterfall practices).
Challenge
Tracking Technical Debt Accumulation
Development teams often deprioritize technical debt (e.g., code refactoring, and bug backlogs) to meet deadlines, leading to long-term inefficiencies and increased maintenance costs. Traditional Jira reports lack visibility into how technical debt grows over time.
Solution
Use our Tableau Jira Connector to create a Technical Debt Dashboard that: Aggregates Jira issues tagged as “technical debt” (e.g., bugs, tech tasks), visualizes debt aging (e.g., unresolved issues by creation date) and links it to sprint velocity or team capacity, flags debt hotspots (e.g., modules with recurring bugs) using heatmaps.
Vidi Corp has developed code to send requests to Jira, extract the data, and format it into a table structure that is very easy to use in Tableau. The connector extracts data into a database like BigQuery or Azure SQL Server. You can then connect this database to Tableau.
Access
First, we will need to gain access to your database and Jira. We will also guide you on how to do it.
Install a Script
Then, we will install a Python script that is programmed to extract Jira data into Tableau.
Schedule Your Data
We will schedule the data pulls to refresh your data in Tableau automatically.
Our Tableau Jira Connector extracts data in a structured format, saving you dozens of hours in data preparation. You will get ready-to-use tables such as:
Additional customisations are available upon request.
$1200 per year
14 days free trial
Unlimited number of Jira accounts
Unlimited Customer Support
Projects Visualised
Resolution times
Estimation
Issue type
Unresolved Issues
Cycle timeGreat service and tools worked exactly as expected
Michael Khoury
The team at Vidi has been great to work with! Super responsive to my numerous questions, and even going so far as to help me learn and make small changes on my own.
Chris Ginsbach
Great group to work with, understood my needs, and helped me design a solution that works
Michael Russell
