Domo Case Study – Combined dashboard for 8 Web Shops

This is a Domo Case study, the client is an e-commerce brand that have 8 Woo Commerce shops. They wanted to combine the data for all 8 shops they have and 8 data sources for every shop.

The deliverable is the dashboard which allows to simultaneously filter data for several data sources from one filter. This dashboard provides a wholistic view on the online activity of the company.

Data Source

JSON, Email, Open Exchange Rate, Woo Commerce, Big Query, Google Sheets, Google Ads, Google Analytics

Analysis Tool

Google Data StudioDOMO

Sales Dashboard

This area of dashboard analyses number of orders, AOV and total revenue. These metrics are compared to last month and monthly target.

Number of orders is broken down by week. In addition. there is a table that breaks down number of orders by country and by week. It the target is met then the row is formatted in green, otherwise it is coloured in red.

Domo case study

Revenue and AOV are also broken down by week and country the same way as on the screenshot above.

Domo dashboard - Average order amount

The same metrics are also shown as a running total broken down by week.

Revenue and number of items sold are also broken down by SKU name.

Weekly cumulative trend - Domo dashboard

The sales numbers are broken down by sales channel. The current orders are also broken down by order status.

Support sales are then broken down by date, country and salesman.

Support Sales - Domo dashboard

The number of new and returning customers is broken down by week.

Total sales calls are broken down by day and answered/not answered calls.

Analytics and Ads

This section analyses the data from Google Analytics and Google Ads. Trafic is broken down by week

Returning customers vs New Customers

Conversions are analysed by channel and device. Average conversion rate is also broken down by week and shown as a progression.

CTR, conversion and conversion value are shown in cards.

There is also a graph that shows the Google Ads cost by day and compares it to revenue generated from ads.

Conversion Rate By Channel

Cost of Goods Sold and Site Speed

Product cost and shipping cost is broken down by week on the same graph, There are 2 more line charts that show product cost and shipping costs separately.

As this client is selling boosters, the graphs below show number of boosters and AOV by its range of coverage. The graph next to it shows the same metrics broken down by frequency of boosters.

Finally, site speed is analysed by day and time of day.

Cost of Goods - Domo Dashboard

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