Analysing the User-base of an App

The client is a SaaS company in the UK targeting GPs. Their CEO wanted to answer several questions about the user-base of their app. This included:

– Distribution of users by age and gender
– How many hours GPs work per week
– How much do GPs charge per hour
– How many sessions on average GPs have per month
– How many active subscriptions the app has
– What is average conversion rate from free trial to paid subscription

Data Source

mySQL database

Analysis Tool

Google Data StudioPower BI

User dashboard

This page is showing breakdown of users per age and gender. Users are analysed by amount of hours they work every week. Total number of sessions booked through the app is also broken down by week.

Subscription dashboard

Conversions for users than enter on free trial are analysed on every step of the funnel: creating their user, creating a session, creating an invoice and paying for a subscription.

The growth trend for active subscriptions in analysed. There is also a separate visual to see how many subscriptions expire and get join every day.

There is an option to fitter by date range and user type

Pay dashboard

This page analyses earning patterns for the users of the app. There is an analysis of whether users charge per hour or per session, their hourly rate, count of sessions they book per month. All the metrics can be filtered by date and user type.

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